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How to use

We show you how to get started with the CVE tool. Find practical ways to measure the impact of your CVE program.

How can the CVE Evaluation Tool help you?

The CVE Evaluation Tool makes the evidence base from past CVE programs accessible. This tool will help you to:

  1. Design your CVE program. You can find information about CVE programs to help you design your own program. You can use evaluations of these programs to draw on lessons learned.
  2. Evaluate how well your CVE program is achieving its outcomes. This tool will provide you with indicators that can be used to measure progress towards your outcomes. It also provides you with evaluation reports for programs with similar outcomes to yours.

How do I use the Program and Indicator finder?

These finders provide examples of programs, evaluations and indicators for the four nationally agreed sets of outcomes for CVE programs - Resilience, Diversion, Disengagement and Capability. Learn more about CVE outcomes.

  • Select which of these high-level outcomes you want to achieve
  • The Program finder shows you programs and evaluations related to this outcome
  • The Indicator finder shows you indicators you can use to help you measure if you have achieved this outcome. You can filter this high level outcome to show indicators for specific outcomes

Please note that the evaluation reports have not been screened for their quality. It is up to you to use the evaluation reports, and other material, critically, based on your judgement of their quality and relevance.

Before you start

There are a few essential things that you need to think about when you are designing your CVE program.

  1. Identify what issues you are trying to address and what resources you will need.
  2. Identify your audience and the outcomes you want to achieve at the beginning of your project. You then need to design your project to achieve these outcomes.
  3. Develop your program logic, or your theory of change.
  4. Develop an evaluation plan including what indicators you will use to measure your success and the data you need to collect.
  5. Go to the Resources tab to find out more about CVE evaluation. Evaluation is complex. Get help from a professional where possible.
  6. Confidentiality is essential when you are carrying out CVE evaluations. Follow the Australian Evaluation Society Guidelines for the Ethical Conduct of Evaluations.

This diagram shows the steps in designing a CVE program.

The steps in designing a CVE program

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What are outcomes and indicators?

What is an outcome?

An outcome is the expected consequence of a program e.g. changes in participants’ knowledge, behaviour, skills, status, or level of functioning, as a result of the program. Outcomes should indicate who the activity is aimed at and how they are affected by the program.

The following high-level outcomes for countering violent extremism programs are based on outcomes frameworks developed by the NSW and Commonwealth governments.

Resilience
Communities and individuals are resilient to violent extremism
High level Outcomes
High level outcomes
Diversion
At-risk individuals are diverted away from violent extremism
Disengagement
Violent extremists are disengaged from violent extremism
Capability
Capability in government, communities and the non-government  sector to respond to violent extremism is improved

See a list of outcomes for each of the four high-level outcomes.

For more information see the National Evaluation Guide for Countering Violent Extremism Project Planners and the NSW Countering Violent Extremism Evaluation Approach.

What is an indicator?

Indicators are the markers that let you know whether you are achieving your outcomes. This tool provides you with suggestions of which indicators and tools you could use to measure different CVE outcomes. When you select an outcome, you will be provided with a list of possible indicators you could use and links to tools to measure these indicators. Please note these are only suggestions and may need to be adapted.

Help us improve the tool by contributing resources

This tool is an evolving bank of CVE program design and evaluation materials to support practitioners to implement CVE programs that work. If you have an evaluation report or materials on CVE program design, please contribute to our tool.

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Outcomes for CVE

These example outcomes are based on frameworks developed by the Commonwealth government. Individual programs may have a different set outcomes.

Resilience

Resilience

Communities and individuals are resilient to violent extremism.

  • 1.1 Individuals are resilient to the personal factors that lead to violent extremism

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    This outcome relates to building individual resilience and self-confidence and increasing protective factors against an individual’s radicalisation to violent extremism. Individuals who feel a strong sense of worth and are well connected to society (positive relationships with family and friends) are likely to be more resilient against negative anti-social influences that may lead them down a pathway of radicalisation. A lack of a sense of belonging to mainstream society and connectedness to social institutions such as schools can result in individuals seeking alternative avenues to develop a sense of identity. A CVE program may aim to improve self-efficacy (capacity to cope), increase the level of connectedness an individual feels towards his/her local community, or encourage positive behaviours and attitudes towards self, the local community and the wider Australian community.

  • 1.2 Environmental or community conditions that are conducive to violent extremism are reduced to levels that minimise violent extremism behaviour

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    This outcome is concerned with the level of engagement, feelings of connectedness and commitment towards mainstream society, and the degree of social support an individual experiences. This outcome can also refer to a lack of access to resources and opportunities that would allow people to participate fully in mainstream society. Subjectively, it can relate to whether people perceive themselves to experience this lack of access.

  • 1.3 Individuals that move down the path to violent extremism experience protective factors in their communities that may insulate them from risk factors

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    This outcome is concerned with building resilience and capacity within a community around issues relevant to CVE. This is based on the assumption that cohesive communities are resilient against violent extremist influences, as people in these communities feel a greater sense of belonging and acceptance. Low levels of trust in government can see people becoming disengaged. CVE programs may be aimed at an individual or at certain population groups and neighbourhoods to build social cohesion or community capacity.

  • 1.4 Vulnerability of individuals to violent extremist ideologies is reduced

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    CVE programs may aim to address the ideologies that underpin the anti-Western rhetoric and messaging that violent extremist groups use to justify their actions. They may also aim to address broader social issues such as poor inter-communal relations, or negative racial or other stereotypes, which may be pre-conditions for radicalisation. Extremist messaging can come from a number of sources, including social media.

  • 1.5 Opportunities for violent extremist recruitment are reduced

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    The intentions of an individual to join a violent extremist group can include a range of cognitive and behavioural indicators. Understanding intentions of joining a violent extremist group can provide insight into the tipping point towards radicalisation.

Diversion

Diversion

At-risk individuals are diverted away from violent extremism.

  • 2.1 Individuals at risk of radicalisation to violent extremism are identified

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    To ensure individuals at risk of radicalising to violent extremism are diverted and do not engage in violence, it is necessary for the community to have both the capacity and motivation to identify and report individuals at risk. To be able to do this, the community needs to be aware of violent extremism and related issues and be willing to report suspicious behaviour and voice concerns.

  • 2.2 NGOs, communities and influencers (families, friends etc) help divert individuals at risk

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    Awareness and knowledge of violent extremism and CVE-related programs is important to ensure community members know how they can best assist in tackling violent extremism. A willingness to challenge radical extremist views is important, which is linked to a willingness to support diversity within a community.

  • 2.3 Front-line government services identify and refer cases to divert them from violent extremism

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    Understanding the types of diversion-related services available, where they are located and at which groups, they are targeted is important in identifying if there are gaps in support for individuals or groups at risk of radicalisation. Measuring referrals provides an assessment of the level of demand, as well as an indicator of public awareness.

  • 2.4 Individuals at risk of becoming violent extremists have access to and use programs and services that divert them away from violent extremism

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    Commitment to participate in a CVE program covers participation and completion rates as well as the nature of that participation e.g. highly engaged vs passive.  Intervention services could include a range of assistance, some of which could be labelled as CVE-specific, while other services may be more generic and part of a mix of approaches.  Capabilities to deliver interventions cover funding, staffing levels, current demands for existing services and the skills and experience of staff.

Disengagement

Disengagement

Violent extremists are disengaged from violent extremism.

  • 3.1 Individuals formally assessed as being violent extremists, and who may be the subjects of criminal charges, are rehabilitated

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    Programs targeting convicted terrorists or radicalised offenders should aim to rehabilitate and reintegrate this cohort. Services can be provided in custody and in the community. Programs may be CVE-specific and non-CVE specific. Willing participation in intervention programs is essential to their success, with rehabilitation and reintegration encompassing a number of measures.

  • 3.2 Individuals convicted of terrorism-related offences, and other violent extremist inmates, are disengaged, rehabilitated and reintegrated into the community post release

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    Extremist offenders released into the community can include individuals who have been charged for a terrorist offence or have been identified as at risk of radicalisation due to certain behaviours or associates. Peers and associates can have a negative influence on their behaviour when released from prison, helping to reinforce personal grievances and an extremist ideology.

Capability

Capability

Capability in NSW government, communities and the non-government sector to respond to violent extremism is improved.

  • 4.1 Government agencies and CVE stakeholders have sound understanding of violent extremism and the current threat environment

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    This outcome is concerned with program design and implementation, encompassing organisational capacity to deliver CVE programs.  It is important that agencies understand the various drivers of violent extremism to ensure that their service addresses a mix of risk factors for radicalising to extremism. How violent extremism and CVE are understood within an agency will have an impact upon their commitment and capacity to deliver initiatives.

  • 4.2 Robust CVE policy development, governance, advice, reporting and evaluation

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    This outcome relates to assessing the total number of CVE programs based on key principles of evidence-based policy and practice. This includes (1) using research evidence to inform policy and practice within an organisation, (2) including stakeholder perspectives in decision-making, (3) understanding ‘what works’ for your service users/program target groups (e.g., evaluating programs/services), and (4) utilising research evidence related to the delivery of initiatives to similar target groups.

  • 4.3 Agencies and jurisdictions have effective CVE information sharing and collaboration, and with international partners

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    This outcome relates to the capacity of agencies to collaborate and share information and knowledge. This includes opportunities for knowledge sharing between policymakers and external experts e.g. facilitating forums, workshops, seminars, conferences; and knowledge infrastructure that makes research and evaluation reports available.

  • 4.4 Robust networks, partnerships and engagement exist between governments and communities in support of CVE efforts

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    This outcome relates to networks, agencies and stakeholders working together to build government and community capacities to deliver CVE programs. CVE interventions rely on partnership approaches because no one agency or group will be able to address the causes of violent extremism on their own. Hence, robust networks and partnerships are relevant to the capacity to tackle violent extremism.

  • 4.5 Effective, coordinated and consistent public CVE messaging

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    Agencies working in partnership to counter violent extremism need to communicate a clear and consistent message about their programmatic responses. This outcome relates to the capacity of agencies to deliver a clear and consistent message around CVE policy. For CVE messaging to have an influence, the mode of message delivery must be relevant both in language and content to the target audience.

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CVE terms

These CVE evaluation terms are drawn from the National Evaluation Guide for Countering Violent Extremism Project Planners.


Activities: The use of resources to meet CVE objectives


Countering Violent Extremism (CVE)Violent extremism refers to the willing use or support of unlawful violence to promote political, ideological or religious goals. Countering violent extremism (CVE) involves a broad range of initiatives that seek to prevent individuals becoming or remaining violent extremists, and addresses the social impacts of violent extremism. CVE is only one aspect of Australia’s approach to addressing the risk of terrorism.


CVE Intervention: Activities and associated processes that seek to divert individuals at risk of becoming violent extremists and activities that rehabilitate and/or reintegrate violent extremists.


Evaluation: Any structured evidence-based analysis that draws together data (quantitative and/or qualitative) to answer questions about CVE programs. This is a broad definition that covers a range of evaluative activity. At one end of the scale are internal program/project reviews. At the other end of the scale are detailed whole-of-government program outcome evaluations. In between the extremes sit a variety of evaluative activities that may focus on a subset of outcome domains, or focus on implementation processes or outputs rather than outcomes.


Indicator: Identifies and measures, quantitatively or qualitatively, the state of an outcome.


Monitoring: The reporting at regular intervals of how CVE programs are achieving and delivering the required activities and outputs and outcomes of a program.


Objectives: Overarching goals that provide strategic direction to the broad range of programs and activities that constitute the CVE strategy.


Outputs: Direct products of CVE activities; evidence that a program or initiative was actually implemented.


Outcomes: The actual or expected consequences of a program, policy or initiative e.g. changes in participants’ knowledge, behaviour, skills, status, and level of functioning, as a result of the program policy and initiative. Outcomes should indicate who the subject of the activity is and how they are affected by the program.


Program: A set of activities, above and beyond usual services, that uses resources to counter violent extremism. The National Evaluation Guide uses the term Program to refer to any program, policy, project, strategy or initiative.


Program logic: A diagrammatic ‘map’ of the key elements that constitute the program, other key factors, and how they are expected to contribute to the intended outcomes.


Theory of change: The understanding of the key causal relationships that bring about desired outcomes.

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